ProTec Is Ready To Serve You
With over 100 years combined experience in the industry, we design and build custom engineered components for the residential and commercial markets.
Services have included:
- Quality Custom Designs
- Roof & Floor Trusses
- EWP Floors
- Wall Panels
- Loose Framing
- Associated Installation
Through it all our team emphasizes superior quality, proactive communication and continuous improvement.
Our Core Values
Our goal isn’t to complete the job, our goal is make our customers jobs easier and more profitable. We do this by seeking customized solutions for each customer by asking questions and learning more about what makes their businesses run more efficiently and effectively and partner with them in achieving this.
At Protec, we all wear many hats. Each one of us has an “internal customer” that we work hard in serving to help them effectively perform with the highest level of quality.
We never claim to be perfect, but we ALWAYS want to be better than we were yesterday and hold ourselves accountable to our current and future performance.
We want to have quality and be efficient, but we understand there are times that we have to make a choice and purposefully choose quality first. We not only want a quality product, we want our product to have superior quality to our competition.
We put an intense focus on not only communicating, but communicating proactively and guiding our customers through their experience. Our goal is to be “boringly reliable” in our service so we are one of the suppliers our customers can always count on.
“A successful project starts with proactive communication from our design team. Our goal is to turn around quotes quickly to help our customers sell the job and then collaborate with our customer on how they specifically like their system designed. We are aware and embrace the fact that every project is unique and aim to provide customized solutions tailored to our customers needs.” Julie Bucha
“We do not train our sales team to push and close sales. Sales are a result of previous successful projects. In that essence, we do not have sales reps, we have project managers, because their job is to ensure that our customers jobs go smoothly from beginning to end and set expectations externally and internally to minimize surprises. We view our team as an extension of your team.” Shane Caldwell
“We train our team by starting and finishing that our goal is superior quality for our customers. We achieve this through leveraging technology in the shop from auto jigging to advanced use of laser projection to build to very tight tolerances. We routinely take our team out to jobsites to meet framers and hear what helps them frame faster at the highest level of quality.”