SMS Terms & Conditions
Program description
ProTec Panel & Truss Manufacturing LLC (“ProTec”) uses text messaging so that individual ProTec employees can hold one-to-one conversations with the customers, builders, suppliers, and job-site contacts they already work with. Messages cover order status, delivery scheduling, estimates, permits, quantities, and job-site coordination.
This is a conversational messaging program. ProTec does not use SMS for marketing, advertising, promotions, or bulk messaging.
How you opt in
When a ProTec employee begins a text conversation with you, you will receive a message asking you to reply Y to opt in to receiving messages from that ProTec number. You will not receive further messages from that number unless you reply Y. Opting in is voluntary and is not a condition of any purchase.
Message frequency
Message frequency varies and depends on the conversation between you and the ProTec employee you are working with. There is no fixed or recurring send schedule.
Cost
Message and data rates may apply. ProTec does not charge for text messages. Charges, if any, come from your mobile carrier under your own plan.
How to stop messages
Reply STOP to any message from a ProTec number to opt out. You will receive one confirmation message and then no further messages from that number. You may reply START at any time to resume.
Help and customer care
Reply HELP to any message for support information. You can also reach ProTec directly:
- Phone: (574) 281-9080
- Email: jbucha@protecmfg.com
- Mail: ProTec Panel & Truss Manufacturing LLC, 323 High Rd, Bremen, IN 46506
Supported carriers
Carriers are not liable for delayed or undelivered messages.
Privacy
Mobile opt-in information will not be shared with third parties for marketing purposes. See our Privacy Policy for how ProTec handles your information.
ProTec collects opt-in verbally at their locations or over the phone. When a customer is registered for the first time, they are asked to provide the phone number, and staff is trained to ask if the customer would like to opt in to SMS-based notifications. They will be verbally informed that “Message and data rates may apply”, “Message frequency may vary”, and they can “text HELP for support or more information and STOP to unsubscribe at any time”. They will also be informed that their phone number will not be shared with third parties for marketing or promotional purposes. Privacy and Terms: https://protecmfg.com/privacy-policy/ https://protecmfg.com/sms-terms/